Here’s everything you need to know about making payments on our site:
Accepted Payment Methods
- Credit, Debit, and Prepaid Cards: We welcome cards issued by major networks such as Visa, MasterCard, American Express, and JCB. Ensure your card details, including the card number, expiration date, CVV code, and billing address, are entered correctly.
- PayPal: Enjoy the convenience of the world’s most popular online payment method. When choosing PayPal at checkout, you’ll be redirected to the PayPal payment page. Log in with your PayPal credentials to complete your purchase. If your currency is not supported by PayPal, your payment will be converted to US dollars.
Troubleshooting Payment Issues
Experiencing difficulties? Here are some steps to resolve common payment problems:
For Credit or Debit Card Payments:
- Verify your card information is accurate, including the card number, expiration date, CVV code, and billing address.
- Check your account balance to ensure sufficient funds.
- Confirm that your card is authorized for online transactions and does not have a low transaction limit.
- Refresh the page or log out and log back in.
- Attempt to place a new order instead of retrying payment on the same order.
- Contact your bank if your payment is still declined. They may need to authorize international transactions.
- Consider paying through PayPal with your credit or debit card, even without a PayPal account, by selecting “Pay as Guest”.
For PayPal Payments:
- Ensure there’s no transaction limit set on your PayPal account that could be affecting your purchase.
- PayPal requires that the shipping and billing addresses be in the same country; otherwise, the payment may be declined.
Need Further Assistance?
If you encounter any issues or have questions about the payment process, our customer support team is here to help.